Frequently Asked Questions

How do I pay for an obituary notice?

If you are a funeral home or crematorium, you may elect to be billed. Otherwise, all other notices must be paid in advance by credit card.

What if I notice a mistake in my notice after submitting it?

You may make changes to your notice at any point before deadline for that day’s publication. Simply log in to your account, locate your obit  in the Future Ads area, and ‘Modify’ the obit. If you are paying by credit card and you change the cost of the obit, you will be credited/debited to correct amount, depending on if your obit increases or decreases.

Can I work on my notice and save it without submitting it?

Yes, you may build the notice, see how much it will cost and save it for later. You will be prompted to create an account so you can log in at a later date and finish and submit the notice.

Will my notice run in color in the paper?

No, all obits run black and white in the newspaper. The photos remain in color on the screen and will be converted prior to publication. The photos will run in color on journalnow.com.

Is the preview an accurate representation of how the notice will look in the paper?

The preview will give you a good idea of how your notice will look, but all text and photos are subject to proofreading and editing to conform to publishing and production standards. NOTE: The Winston-Salem Journal reserves the right to edit, revise or reject any or all copy and photographs deemed unsuitable for publication.

What if I miss the deadline for a publication?

Unfortunately, you will need to choose the next available date. Some sections of the newspaper are printed in advance and require a longer production time. If the date is unavailable on your screen, the deadline has passed.