Frequently Asked Questions

How do I pay for an obituary notice?

If you are a funeral home or crematorium, you may elect to be billed. Otherwise, all other notices must be paid in advance by credit card.

What if I notice a mistake in my notice after submitting it?

You may make changes to your notice at any point before deadline for that day’s publication. Simply log in to your account, locate your obit  in the Future Ads area, and ‘Modify’ the obit. If you are paying by credit card and you change the cost of the obit, you will be credited/debited to correct amount, depending on if your obit increases or decreases.

Can I work on my notice and save it without submitting it?

Yes, you may build the notice, see how much it will cost and save it for later. You will be prompted to create an account so you can log in at a later date and finish and submit the notice.

Will my notice run in color in the paper?

No, all obits run black and white in the newspaper. The photos remain in color on the screen and will be converted prior to publication. The photos will run in color on news-record.com

Is the preview an accurate representation of how the notice will look in the paper?

Yes, what you see is what you will get in the newspaper (other than the color photo). The production staff will check the quality of the photo to ensure quality printing but otherwise it will run as is. NOTE: The Winston-Salem Journal reserves the right to change the dimensions of the notice, if needed, while paginating the page. For example, a one-column notice may be converted to two-columns. There is no additional cost.

What if I miss the deadline for a publication?

Unfortunately, you will need to choose the next available date. Some sections of the newspaper are printed in advance and require a longer production time. If the date is unavailable on your screen, the deadline has passed.